Politiques & informations légales

Full Terms & Conditions

These Terms & Conditions govern the access to and use of the website of Martinat French-American School, LLC, doing business as Martinat French-American Learning Hub (“the Learning Hub”), as well as the registration and participation in any program, workshop, class, mini-camp, or activity offered by the Learning Hub.

By accessing the website, completing a registration, submitting payment, or allowing a child to participate in any program, families acknowledge that they have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with these Terms & Conditions, you must not use the website or register for services.

1. Organization Information

Martinat French-American School, LLC
DBA: Martinat French-American Learning Hub
Location Learning Center: 800 Celebration Ave, 34747 Celebration, Florida, USA

Office Center: 4700 Millenia Blvd, 32839 Orlando, Florida, USA
Email: bonjour@martinatfrenchamericanschool.com
Phone: +1 (689) 343-7926

The Learning Hub is an educational enrichment center. It is not a licensed school, not a daycare, not a childcare facility, and not a medical, psychological, or therapeutic provider.

Publishing Director: The Hub’s management team.

Hosting: Website hosted by a third-party provider located in the United States.

Liability: We make every effort to provide accurate information. Content may be updated or modified at any time. Use of this website implies acceptance of these notices and policies.

2. Nature of Services

The Learning Hub provides bilingual French–English enrichment experiences, including but not limited to:

After-school programs
Workshops
Weekend programs
Vacation mini-camps

Programs focus on language exposure, hands-on learning, creativity, social-emotional development, and well-being. The Learning Hub does not guarantee specific academic outcomes, grade-level advancement, or measurable performance results. Participation is for enrichment purposes only.

3. Eligibility

Programs are open to children ages 3 to 12. Placement in age groups is determined by the Learning Hub based on age, development, group dynamics, and available capacity.

The Learning Hub reserves the right to:

Refuse enrollment
Place a child in a different group
Discontinue enrollment

If a program is not an appropriate fit for the child’s needs or if group safety cannot be reasonably maintained.

4. Registration Process

All registrations must be completed in advance. Registration is considered complete only when:

All required forms are submitted
All required agreements are signed
Payment is received in full

Verbal reservations or email inquiries do not guarantee a spot.
Spaces are limited.

5. Payment Terms

Payment is due at the time of registration.

We offer registration options including:

Per single session
Monthly packages
Trimester packages
Annual packages
Mini-camp week enrollment

Accepted payment methods are communicated on the website. Failure to pay may result in cancellation of registration.

6. Non-Refundable & No-Credit Policy

All payments are non-refundable. This includes, but is not limited to:

Missed sessions
Absences
Illness
Family vacations
Early pickup
Schedule conflicts
Child refusal to participate
Weather or traffic issues

Cancellations & no shows: all payments are non-refundable.

In exceptional circumstances only (such as documented medical reason or death in the immediate family), a credit may be issued at the discretion of the Learning Hub. No cash refunds will be provided. Credits may be used towards future programs and are subject to an expiration date.

This policy exists to allow:

Stable staffing
Advance preparation of materials
Guaranteed small group ratios

7. Cancellations by the Learning Hub

The Learning Hub may cancel or modify sessions due to:

Low enrollment
Staff illness or emergency
Facility issues
Weather conditions
Government orders
Events beyond our control

When possible, families may be offered:

A rescheduled session
A credit toward a future session

No cash refunds are guaranteed.

8. Attendance Expectations

Regular attendance is strongly encouraged. Excessive absences or chronic lateness may affect continued enrollment. Families are expected to notify the Learning Hub if a child will be absent.

9. Drop-Off & Pick-Up Procedures

Children must be dropped off and picked up by an adult listed on the authorized pickup form. Photo identification may be required. Children will not be released to unauthorized individuals. Children may not leave independently unless written authorization is provided and approved.

10. Late Pick-Up Policy

Families are expected to arrive by the scheduled pick-up time. Pickups after the scheduled end time will incur a late fee of $15 per hour increment. Late fees are billed to the payment method on file. Repeated lateness may result in suspension or termination of enrollment. By registering, families acknowledge and accept this policy.

11. Health Requirements

Children must be healthy to attend. Children must not attend if they have:

Fever (100.4°F / 38°C or higher)
Vomiting
Diarrhea
Contagious illness
Severe cold or flu symptoms

If a child becomes ill during a session, families will be contacted for immediate pickup.

12. Medication

The Learning Hub does not routinely administer medication. In exceptional circumstances only, medication may be administered if all of the following conditions are met: a physician’s authorization is provided in advance, a completed and signed medical authorization form is on file, and written approval is granted by the Director. Families must discuss any medication needs prior to enrollment.

13. Allergies & Medical Conditions

Families must disclose all allergies, medical conditions, and special needs at registration. While we take reasonable precautions, the Learning Hub cannot guarantee an allergen-free environment. Families assume responsibility for communicating critical medical information.

14. Inclusion & Special Needs

The Learning Hub values inclusion and strives to provide reasonable accommodations. However, we do not provide:

One-on-one therapeutic services
Behavioral therapy
Medical support

If a child’s needs exceed what can be safely supported in a group environment, the Learning Hub may recommend alternative placement.

15. Behavior Policy

The Learning Hub uses positive, respectful, developmentally appropriate guidance. We do not use physical punishment, humiliation, or shaming.

If a child exhibits persistent behavior that:

Endangers themselves or others
Disrupts the group significantly
Does not improve with support

Enrollment may be suspended or terminated. No refunds will be issued.

16. Personal Belongings

Children should not bring phones, tablets, gaming devices, or valuable toys. In exceptional cases, a small comfort object may be authorized in advance if a child requires emotional support. Families acknowledge that any personal item brought to the Learning Hub is done at their own risk. The Learning Hub is not responsible for lost, stolen, or damaged items.

17. Clothing

Children should wear comfortable, play-appropriate clothing. Families acknowledge that some activities may involve paint, glue, or other materials that could soil clothing.

18. Photography & Media

Families may grant or decline permission for photos and videos. Images may be used for:

Internal documentation
Website
Social media
Communication materials

Families may also choose to authorize the use of images in which their child appears with their face blurred. Families may modify or revoke their consent in writing at any time.

19. Liability Waiver

Participation involves inherent risks including, but not limited to, movement, physical play, art materials, and group activities. Families release Martinat French-American School, LLC, its owners, employees, and contractors from liability for ordinary accidents or injuries, except in cases of gross negligence or willful misconduct.

20. Emergency Medical Authorization

Families authorize the Learning Hub to seek emergency medical treatment if necessary. All medical expenses are the responsibility of the family.

21. Program Modifications

The Learning Hub may modify:

Schedules
Locations
Themes
Staff assignments
Program content

Such changes do not constitute grounds for refunds.

22. Privacy & Data Protection

Personal information is collected solely for program operation. Data is not sold or shared with third parties. Families may request access or correction of their data.

23. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida. Any disputes shall be handled in Orange County, Florida.

24. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

25. Acceptance

By registering a child, families confirm that they have read, understood, and agree to these Terms & Conditions.

26. Children’s Privacy (COPPA)

Our website and services are intended for parents and legal guardians. We do not knowingly collect personal information directly from children under the age of 13 through our website. Any information relating to a child is provided by a parent or legal guardian for the sole purpose of enrollment and program administration.

Parents may request access to, correction, or deletion of their child’s personal information at any time by contacting us at bonjour@martinatfrenchamericanschool.com.

27. Chargebacks & Payment Disputes

By registering and submitting payment, families agree not to initiate chargebacks or payment disputes with their credit card provider or bank without first contacting the Learning Hub to attempt to resolve the matter directly.

Any chargeback initiated in violation of these Terms & Conditions may result in immediate termination of enrollment and responsibility for all associated fees, including administrative and dispute processing costs.

28. Educational Disclaimer

Martinat French-American Learning Hub is an educational enrichment center providing bilingual learning experiences, workshops, and programs for children. The Learning Hub is not a licensed school, not a daycare or childcare facility, and does not replace formal schooling. The Learning Hub does not provide medical, psychological, therapeutic, or special education services. Participation in programs is for enrichment purposes only. No specific academic outcomes, grade-level progress, or performance results are guaranteed.

Martinat French-American School, LLC (DBA Martinat French-American Learning Hub)

1. Introduction

Martinat French-American School, LLC (“we”, “our”, “us”) is committed to protecting the privacy and personal data of users of our website and educational services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or interact with the Learning Hub. We comply with applicable privacy regulations, including:

✔️Florida Digital Bill of Rights (FDBR)
✔️General Data Protection Regulation (GDPR) for visitors located in the European Union

2. Personal Data We Collect

We may collect the following information:

✔️Parent or legal guardian full name
✔️Child’s first name and age
✔️Email address
✔️Phone number
✔️Country of residence
✔️Messages sent through forms or email
✔️IP address
✔️Browser type and device information
✔️Cookies and usage data

We do not intentionally collect sensitive personal data (medical records, government ID numbers, or financial information) through the website.

3. How We Collect Data

✔️Contact forms
✔️Registration / interest forms
✔️Newsletter subscription forms
✔️Email communication
✔️Cookies and analytics tools

4. Why We Collect Data

We use personal data to:

✔️Respond to inquiries
✔️Manage waiting lists and registrations
✔️Communicate with families
✔️Provide information about programs and services
✔️Improve website functionality
✔️Ensure security

5. Legal Basis (GDPR)

For EU visitors, data processing is based on:

✔️Consent
✔️Performance of a contract
✔️Legitimate interest
✔️Legal obligations

6. Data Sharing

We do not sell personal data. We may share limited data with trusted service providers such as:

✔️Website hosting provider
✔️Email communication platform
✔️Analytics provider

All providers are required to comply with appropriate data protection standards.

7. Data Retention

Contact requests: up to 24 months
Registration information: duration of relationship + legal obligations
Newsletter data: until unsubscribe

8. Data Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, loss, or disclosure.
However, no online system is completely secure.

9. Children’s Privacy

Our website is intended for parents and legal guardians.
Children’s data is only collected through parents or guardians and solely for educational and administrative purposes.

10. Your Rights

You may request:

✔️Access to your data
✔️Correction
✔️Deletion
✔️Withdrawal of consent
✔️Objection to processing
✔️Data portability (EU residents)

Requests may be sent to:
📧 bonjour@martinatfrenchamericanschool.com

11. International Data Transfers

Your information may be transferred to and processed in the United States.
We take appropriate safeguards to protect transferred data.

12. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

13. Updates

This policy may be updated.
Changes will be posted on this page.

14. Contact

Martinat French-American School, LLC
Celebration, Florida, USA
bonjour@martinatfrenchamericanschool.com

Cookies Policy

Martinat French-American School, LLC (DBA Martinat French-American Learning Hub)

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve functionality and user experience.

2. Types of Cookies We Use

Essential Cookies: Required for website operation.
Analytics Cookies: Help us understand how visitors use our website.
Functional Cookie: Remember user preferences.

3. What We Do NOT Use

No advertising cookies. No behavioral profiling. No sale of cookie data.

4. Managing Cookies

When you first visit our website, you will see a cookie banner allowing you to:
✔️Accept cookies
✔️ Refuse non-essential cookies

You can also manage cookies through your browser settings.

5. Third-Party Cookies

Some services (analytics, hosting) may place cookies.
They must comply with applicable privacy laws.

6. Contact

For cookie-related questions:
bonjour@martinatfrenchamericanschool.com

Governing Law & Juridiction

These policies and terms are governed by and construed in accordance with the laws of the State of Florida, United States. Any dispute, claim, or legal proceeding arising out of or relating to the use of this website, these policies, or any services provided by Martinat French-American School, LLC, doing business as Martinat French-American Learning Hub, shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida.

If any provision of these policies is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect. We reserve the right to update or modify these policies at any time. The most recent version will be indicated by the “Last Updated” date displayed on this page.